Dynamic Residential Short Stays manages everything for you, so all you need to do is sit back, relax and watch your income grow.

From interior styling to regular market analysis, we’ll work hard to make your property the perfect getaway space and elevate it above other accommodation options.

Using comparative data, including nightly pricing and occupancy rates of other short-stay properties in your area, we’ll consistently monitor and manage the pricing structure to achieve a great balance of occupancy and revenue.

When you choose Dynamic Residential Short Stays, we:

• Prepare your property for the short-stay market. We provide you with a list of everything your property requires. Our more in-depth assistance, handles the whole process for you. The choice is yours.
• Arrange professional photography
• Advertisement creation
• Advertise on multiple platforms: Airbnb, Booking.com, Vrbo, Dynamic Residential website
• Use dynamic pricing tools to maximise revenue
• Create house manuals & local area guides for guests
• Manage the guest experience
• Manage property maintenance & gardening
• Coordinate cleaning between stays and linen replacement
• Use a trust account for transparent financial records
• Give you access to our exclusive Owner Portal
• Respect the surrounding community
• Offer long term & short term rental management

We go above and beyond to market your property and keep your space welcoming to new guests. We prepare your property, advertise it, manage the bookings + guest communications and handle the financials.

Here is a break down of how we will manage your property:

Property preparation & styling

As one of Melbourne’s leading boutique property firms, we have an eye for style trends and what it takes to make a property outshine the competition.

We’ll visit the home and recommend any extra furniture, appliances and styling you need to give your guests an irresistible five-star stay.

Rest easy with our full-service offering, where we’ll prepare your space by sourcing, purchasing, fitting and styling everything ready for you to welcome your guests.

Stunning professional photography

It only takes a second to capture a prospective guest’s attention. We’ll elevate your property advertising through on-trend, professional images to make heads turn.

How? Our photography partner will work with your Dynamic property manager to showcase your property’s best features.

A premium advertising solution

Every property is unique. We’ll find your property’s X factor to shine above the rest while capitalising on your audience and maximising booking potential.

How do we do it?

We’ll manage all the advertising on your behalf, from copywriting to photography to posting online and taking bookings.

We’ll increase your exposure by listing on all of these websites: Airbnb, Booking.com, Vrbo, dynamic residential website

House manual

A house manual is important in communicating important information to your guests to improve their stay and feel at home.

We’ll compile all information your guests need for their stay, including dining, entertainment, sightseeing and local transport options.

Guest communications

Part of what makes a stay great is how the host makes you feel. We vet guests and handle all communications in the lead-up and during their stay. We also provide access to the property and act as the point of contact for queries, emergencies and complaints.

Cleaning

Everything should be in order when a guest arrives for a comfortable visit. Let us take care of the housekeeping by sourcing and managing the cleaning with a full linen service between each stay, so you don’t have to.

Maintenance inspections

We understand it’s not always easy to monitor an investment property if you live far away. We’ll conduct a thorough inspection of your property twice a year to check for maintenance issues to prevent future urgent repairs. We’ll also check for items that need replacing due to wear and tear or have gone missing. This is in addition to ad hoc visits to ensure everything is as it should be and the cleaning team reporting back any issues after each guest.

Damage

Dynamic Residential will manage insurance claim process for you, as well as claims through Airbnb and other platforms. In the instance of a successful claim from an online booking platform, we will deposit the funds into your account immediately. Funds from successful claims lodged with your insurance company will be paid direct from them to you.

When you appoint Dynamic Residential to manage your short stay property, we will manage every aspect of your short term rentals. We prepare the property, advertise it, handle bookings, give guests access and provide them with all the information they need for a great stay. We arrange cleaning and linen changes to prepare the property for the next guests. We also handle financials, pay the property related outgoings and provide you with statements, giving you full transparency at any point so you still feel in control. Where damage occurs, we will also handle the claims for you. We deposit profits into your bank account monthly.

We handle it all, so you have more time to life your life.

Benefits:

• We are licensed property managers who will conduct market appraisals to continually ensure your property is listed at the best price, to generate you higher income.
• Our unique algorithm adjusts your pricing per night to match demand, to increase income and occupancy rates.
• We push the listing out to multiple platforms (not only Airbnb) to reach a wider audience
• We ensure your property, and how it is presented, is in line with general guest expectation.
• We access industry rates for photography and copywriting, making it cheaper than if you were to arrange professional photography yourself.
• We free up your time as we arrange cleaning and guest communication, access and delivering information.
• You don’t need to meet with the guests or field their queries
• We collate all information into a House Manual for the guests – an easy reference for them to access everything they will need to know.
• We have the ability to send emails to our database to increase bookings and generate repeat customers
• We issue financial statements so you can easily see your incoming and outgoing funds in relations to the property.
• Through our professional Insurance claims, we can generate a better result and increase reimbursement
• Our property management experience allows us to identify future issues with the property before they occur, so we can arrange preventative maintenance. This avoids costly emergency repairs.
• You don’t need to visit your property, as we conduct property inspections, arrange guests access, replenish consumables, arrange for the bins to be put in/out, garden maintenance, cleaning, linen change etc.
• Our processes, software and staff are constantly working on your property, guests and listings to increase bookings and income, while keeping issues and damage to a minimum.

Short term property managers generally charge a percentage of the nightly rate. This can vary slightly, but generally sits at around 20%.

When choosing a new manager, always ask for a full breakdown of all associated costs, as there will be additional booking fees, one-off fees, marketing fees as well as incidentals.

For a full breakdown, get in touch via the contact form today.

Dynamic Residential Short Stays manages everything relating to your Airbnb for you, so all you need to do is sit back, relax and watch your income grow.

From interior styling to regular market analysis, we’ll work hard to make your property the perfect getaway space and elevate it above other accommodation options.

We advertise your property on Airbnb as well as Booking.com and Vrbo, and liaise with those platforms regarding availability, bookings, financials, guest communications, claims and more.

Using comparative data, including nightly pricing and occupancy rates of other short-stay properties in your area, we’ll consistently monitor and manage the pricing structure to achieve a great balance of occupancy and revenue for your property.

When you choose Dynamic Residential Short Stays, we:

• Prepare your property for the short-stay market. We provide you with a list of everything your property requires. Our more in-depth assistance, handles the whole process for you. The choice is yours.
• Arrange professional photography
• Advertisement creation
• Advertise on multiple platforms: Airbnb, Booking.com, Vrbo, Dynamic Residential website
• Use dynamic pricing tools to maximise revenue
• Create house manuals & local area guides for guests
• Manage the guest experience
• Manage property maintenance & gardening
• Coordinate cleaning between stays and linen replacement
• Use a trust account for transparent financial records
• Give you access to our exclusive Owner Portal
• Respect the surrounding community

 Offer long term & short term rental management

When you appoint Dynamic Residential to manage your short stay property, we will manage every aspect of your short term rentals. We prepare the property, advertise it, handle bookings, give guests access and provide them with all the information they need for a great stay. We arrange cleaning and linen changes to prepare the property for the next guests. We also handle financials, pay the property related outgoings and provide you with statements, giving you full transparency at any point so you still feel in control. Where damage occurs, we will also handle the claims for you. We deposit profits into your bank account monthly.

We handle it all, so you have more time to live your life.

The benefits of having a property manager for your short stay rental:

• We are licensed property managers who will conduct market appraisals to continually ensure your property is listed at the best price, to generate you higher income.
• Our unique algorithm adjusts your pricing per night to match demand, to increase income and occupancy rates.
• We push the listing out to multiple platforms (not only Airbnb) to reach a wider audience
• We ensure your property, and how it is presented, is in line with general guest expectation.
• We access industry rates for photography and copywriting, making it cheaper than if you were to arrange professional photography yourself.
• We free up your time as we arrange cleaning and guest communication, access and delivering information.
• You don’t need to meet with the guests or field their queries
• We collate all information into a House Manual for the guests – an easy reference for them to access everything they will need to know.
• We have the ability to send emails to our database to increase bookings and generate repeat customers
• We issue financial statements so you can easily see your incoming and outgoing funds in relations to the property.
• Through our professional Insurance claims, we can generate a better result and increase reimbursement
• Our property management experience allows us to identify future issues with the property before they occur, so we can arrange preventative maintenance. This avoids costly emergency repairs.
• You don’t need to visit your property, as we conduct property inspections, arrange guests access, replenish consumables, arrange for the bins to be put in/out, garden maintenance, cleaning, linen change etc.
• Our processes, software and staff are constantly working on your property, guests and listings to increase bookings and income, while keeping issues and damage to a minimum.

Managing a short term rental home takes a lot of time and organisation. For owner-managers who don’t have the software, staff and dedicated time that property managers have, it can be overwhelming. At Dynamic Residential, we have you covered so you no longer have to deal with any of the usual headaches.  

• Fielding guests queries and communications – We keep the ratio of properties per team member low, as well as having the best software supporting the team, so our dedicated property managers have more time to communicate with guests, passing on information, answering questions and keeping them excited for their stay.
• Guests getting access – we utilise keyless entry and smart keyboxes where we can, so guests can gain access to the property at ay time of the day or night.
• Generating new bookings - We ensure the advertisements for your properties are kept fresh and engaging with professional photography and a professionally written description. We advertise on multiple platforms to reach a wider audience. We generate repeat customers by advertising to our database of guests via emails and social media, amongst
• Setting the price – No longer will you need to spend time researching local events to know when demand will be up, or looking at the pricing forecast of similar properties to guess how much you should be setting your price at. We use a unique algorithm to automatically alter the nightly rate from the base rate, to match supply & demand fluctuations. This works to increase your income and occupancy rates.
• Maintenance/ Urgent repairs - Our management experience allows us to identify future issues at the property before they occur, so we can arrange preventative maintenance. This avoids costly emergency repairs. In the event of an emergency repair, we will be the point of contact for the guest and we will arrange for the repair to take place.
• Knowing what to include in the home – We will collaborate with you to ensure your home offers the guests all the inclusions that are generally expected. We provide you with a list of everything your property requires. Our more in-depth assistance, handles the whole process for you. The choice is yours.
• Damage – In the event of damage, we will arrange for the item to be fixed or replaced. We will handle the insurance or booking platform claim, whichever is relevant.
• Double bookings – Our software and processes work to eliminate the occurrence of double bookings, so you can rest assured that 2 groups will not be turning up to stay at the same time.
• Finding a good property manager – Not all short-term property managers out there are licenced or experienced, as currently they don’t need to be. As Dynamic Residential is a licenced Real Estate Agency, we operate our short stays business at the same high level as the (completely governed) long-term rental sector; we keep detailed logs of all communications and finances, use trust accounting and are audited. All the while, we maintain full transparency to give you peace of mind.