Foremost thanks for your swift ability to get me a new tenant with higher rental returns. As a matter of fact i am truly pleased with both Dynamic Residential’s and your service thus far. Below are some of my positive feedbacks…

– personal touch (making an effort to understand customers need and expectations)

– always polite and cheerful

– put clients interest ahead of own

– always provide a solution for all problem arises

– constant update on progress

– prompt replies

 

Overall I will rate your service as 10/10.

Best regards, Datuk.


 

I just wanted to take this opportunity to provide some brief feedback around my interactions with Mr Andre Chin who is the property manager of the property that my family currently reside in.

I would not normally seek to make such comments however Andre has been consistently exceptional in all interactions since meeting him and I just wanted to ensure his excellent work was brought to your attention.

Andre has always responded immediately and professionally to all queries and requests, he has been consistently pleasant to deal with and has always quickly & efficiently actioned service requests and then followed up in a timely manner to ensure they were completed.

Having interacted with a number of property managers I can confidently say that Andre is the best manager I have dealt with. I believe he would be a valuable asset to your company and wish him well in future endeavours,

Regards, Peter

Andre Chin – Team Leader / Senior Property Manager


 

Dear Michelle,

I would like to thank you for your good work in managing the tenants in our residential units. You have acted quickly in response to issues raised by the tenants, and facilitated the emergence of a culture of cooperation. As a result we have low rates of tenant departure and high standards of tenant attention to property maintenance.

Best regards.

Michelle Sheils – Senior Property Manager


 

Hi Andre,

Thank you for going out of your way to meet me and for being extremely nice and helpful.

I would also like to mention that is was a pleasure meeting you for not only did you out of your way to be helpful but also very friendly and kind.

Everyone at Dynamic has been professional, polite and understanding.

I wish you all the best,

Kind Regards, Angela

Andre Chin – Team Leader / Senior Property Manager


 

With Shirley and Dynamic Residential’s team guidance, I am now feeling more comfortable and confidence about my investment property. My previous agent has been very un-organised, and caused a lot of problems during the whole handover process. I felt so sorry for Shirley, but she has shown her professionalism, to walk through the whole process, including explaining about the fine and tax that I am not aware of, and that I am required to pay to the government. This is something that I never experienced in the past 2 years for the Australian investment that I have!

Shirley Cheung – Property Manager


 

Thank you Michelle. You have been an amazing Agent, very responsive, efficient and considering the number of properties and admin you are given, we are impressed how well you look after your portfolio!
We highly recommend your services to our friends.
We are back at our properties but will miss staying at one of yours!

Cheers, Jeanne

Michelle Sheils – Senior Property Manager


 

Good Afternoon Francis,

I would like to commend Michelle Sheils (Property Manager), on the exceptional service she has provided to my husband and myself.
We have two properties managed by Michelle. Rob has ill health and navigating through financials has been daunting.
We recently had a flood in one of ours apartments. Michelle took the reins and sorted everything out on our behalf with an extremely good outcome.
Polite, professional and dealt with all the issues promptly, keeping me informed along the way.
Michelle is an asset to your team and deserves to be recognised.

Kind Regards
Bev and Rob

Michelle Sheils – Senior Property Manager


 

Hello, Francis. Just a brief note to alert you to the quality of personnel you have at Dynamic Residential, if Michelle is any indication. From the moment I attended the open inspection day at 1-11 Moreland Street she has been nothing but helpful, courteous and understanding. All my queries have been answered promptly and informatively. And all with a smile and no fuss! She is a credit to herself and your organization.
Mike

Michelle Sheils – Senior Property Manager


 

I would like to express our gratitude towards your help during this whole time. It was really stressful for us last month when we had to work and study full-time, as well as looking for a place to rent that is suitable for all of us. But you made it all seem so easy! You were always there when we need to contact you, helped and answered all the questions we had, and moreover, your friendliness and kindness really made us feel comfortable. Thank you so much for such a wonderful service.

BEST AGENT EVER!!!

Regards,
H, D & L

Andre Chin – Team Leader / Senior Property Manager


 

Hi Michelle

I’m writing to thank you for looking after me very well the past months! I do appreciate the professionalism and kindness of all the property managers from your agency I have met with. My study life turns out to be much smoother because I don’t have much housing issues to worry about. And that’s due to your great help:)

Have a good day! And I hope you get promoted!!! :)))

Kind Regards
Jing

Michelle Sheils – Senior Property Manager


 

I just want to take this opportunity to thank Mr Andre Chin, my Property Manager, for his help at all times. He responds to all my queries promptly and treat it as a priority. Andre is someone with great client handling skills. He definitely is a worthy addition to Dynamic Residential.
Once again, thanks a lot Andre for all your help.
Sanjana

Andre Chin – Team Leader / Senior Property Manager


 

Hi Michelle,

I wanted to pass on our thanks for being such a wonderful real estate agent! We were so lucky to have had you looking out for us while we were tenants.
We have rented many apartments in Melbourne and have had our fair share of awful experiences, but this was not one of them.
Thank you for responding to our questions and maintenance requests so quickly – you made the world of difference to our time at Moreland Street.
Wishing you all the very best and when we are back in Melbourne, I hope that our paths cross again.

Carina & Jonathan

Michelle Sheils – Senior Property Manager


 

Hi Michelle,

Thank you for being a lovely property manager; it has been a pleasure to communicate with you. 🙂

Best,
Hien

Michelle Sheils – Senior Property Manager


 

I want to say thanks for your patience this last year, you’ve easily been the most understanding property manager I’ve encountered.

Thanks, Jarrod

Michelle Sheils – Senior Property Manager


 

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